Wilshire Appliance Repair (we, us,” or “our”) is dedicated to ensuring the privacy and protection of our users’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information collected from our website users and any individuals who contact us via phone or the service request form.

Information Collection

We collect personal information that you voluntarily provide to us when using our call request form or contacting us via phone. This information may include your name, phone number, email address, and any details relevant to your service needs. Additionally, non-personal browsing data may be collected automatically through cookies or web beacons to enhance user experience on our website.

Use of Information

By contacting us, you consent to the use of your personal information for the following purposes: to provide and manage our services; to communicate with you directly via phone, email, or text for service-related purposes; and to improve our service offerings. Non-personal browsing data is used to analyze and optimize our website's functionality and user experience.

Information Sharing

We may share your personal information with our trusted partners who assist in the operation of our services and website. These partners are obligated to keep your information confidential and use it solely for service-related purposes. We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required to comply with the law or protect our rights.

Your Agreement

By using our website and contact methods, you agree to allow us and our partners to contact you and acknowledge that your information may be shared as described in this policy. You also waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any claims are limited to a maximum compensation of $100. Furthermore, you agree to bear your own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt-out from future communications or data sharing, you may contact us at (213) 533-2714. We will process your request in accordance with applicable law and cease communications as stipulated by your preference.

Amendments

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the revised effective date. We encourage you to periodically review this page for the latest information on our privacy practices.

By continuing to use our website and services, you accept the terms outlined in this Privacy Policy. For any questions or concerns regarding this policy, please feel free to contact us directly.